IP Office Technical Tip
Tip No:
202
Date:
7 April 2008
Region:
Global
Avaya Compact Contact Center (CCC) Call Waiting Issue
Avaya wish to advise customers of an issue with Compact Contact Center (CCC) when
used in conjunction with the IP Office 4.1 Q1 2008 Maintenance Release software
4.1(12).
The Call Waiting information displayed in the Call Center View or Wallboard applications
may not update correctly when using this build of IP Office software.
Avaya have addressed this issue in a new build of IP Office software 4.1(1201),
available from the Avaya Support Web site:
http://support.avaya.com
Customers already running IP Office software 4.1(12) do not need to upgrade to
4.1(1201) unless affected by this issue.
Issued by:
Avaya SSD Tier 4 Support
Contact details:-
EMEA/APAC
NA/CALA
Tel: +44 1707 392200
Tel: +1 732 852 1955
Fax: +1 732 852 1943
Fax: +44 (0) 1707 376933
Email: gsstier4@avaya.com
Email: IPONACALAT4@avaya.com
Internet: http://www.avaya.com
© 2008 Avaya Inc. All rights reserved.
COMPAS ID 135150 Issue 1
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